Q: Who are considered active?
Q: How do you make archived people active?
Given the above definition of active, the easiest way to change an archived person to active is by adding them to a public group. For example, the Church: regulars group.
Q: Can you help set up our account?
Yes! Our implementation specialists are available to those on the Growth and Lighthouse editions. Book implementation specialists now.
Q: Can you help migrate our data?
Yes! Our team has several tools to help migrate more of your data to UCare. Don’t hesitate to contact our support team, who are happy to help.
Q: Can I import custom fields?
Yes! You can import as many custom fields as you need; you can even give your users the ability to create custom fields on the fly if you want.
Q: Where is data stored?
Your data is stored as close to you as possible; this can be important to ensure that your data is governed by to laws of your country. We currently have two locations in the United States, two in Europe, and two in Australia.
Q: Do you provide training?
Absolutely! We want to do everything we can to ensure you understand how to use UCare and use it the best you can. After all, if no one can use it, what good is it? Book a training session now.
Q: Do you have phone support?
Phone support packages are available for churches on the Growth or Lighthouse editions; Book a call to find out more.
Q: Can I cancel my account?
Would you like to pause your account, or are you looking to end your subscription? Please feel free to book a call; one of our experts will ensure you have everything you need.