UCare’s Stripe payment screen brings the online payment options available for a transaction into one consistent checkout. The choices you see depend on your organization’s setup, the payment type, and your device.
Choose an available payment method
When making a payment, choose an existing saved method or Add a new payment method where offered. If there is only one option, UCare may take you straight to it.
Stripe displays the methods supported for that checkout. A faster checkout option may appear when the payment and device are eligible; the same options will not appear for every person or organization.
Complete a payment
- Open the booking, order, or giving form and review the amount.
- Choose an available payment method.
- Follow the payment instructions. Some methods may take you to a bank or wallet page.
- Return to UCare and read the result before closing the page. For a booking, confirm that registration and payment are complete.
- Keep the confirmation for your records.
Booking form answers are retained while you complete an eligible redirected payment. If the result is unclear, check the original booking or payment before starting again.
For administrators
Your organization needs a connected Stripe payment service for Stripe checkout. If UCare reports a connection problem, ask an administrator or UCare support to check it before retrying. Do not share payment-service keys or create a second payment to resolve an uncertain result.
See Changing payment settings for general payment-service context. Contact UCare support for connection guidance that matches your organization’s current setup.
You can customize the available payment options (e.g., Card, Bank, GrabPay, etc.) in your connected Stripe account based on the options available to your organization’s country.
Scheduled payments
A future-dated payment can set up a schedule without taking money immediately. Read the displayed result carefully: a schedule confirmation and a completed payment are different outcomes.