Add an event ticket type


Adding a ticket type to an event will allow people to book tickets. Some examples of ticket types you may want are: General admission, VIP, Dietary Requirements, Under 12s, restricted mobility, or even Section A, B, C, D ,etc. if your event is being held at a larger venue that has seating sections .

Seating capacity defines how many tickets are available, and once all the tickets for that ticket type are booked the ticket type will no longer be available on the event booking page. However those with Event access in UCare will still be able to add a booking for that ticket type. Ticket price can be left as 0 for free tickets.

If you specify an open date then tickets will not be available for that ticket type until after the open date, likewise if you specify a close date then tickets for that ticket type will not be available after the close date. If you specify a close time after the event starts then bookings will remain open until that time.

If a ticket type is not visible then it won't be available on the event booking page that is displayed on your website or in the portal, this can be useful for things like VIP tickets.


More details

If you tap more details it will display these more advanced fields.

Release after will hide the ticket type until the ticket type specified is 90% full, this can be useful if the venue has a number of seating sections and you only want to release extra seating when the available sections are almost full. If the other ticket type is called "Section A", then simply enter "Section A" and this ticket type will remain hidden until Section A is 90% full.

The next two fields are useful if you want to cap ticket pricing then, this is best explained with some examples.

  • Example 1: You have set the ticket price to $25 but want to make every fifth ticket free, if you enter 5 "For every X tickets" and $100 for the max price then five tickets will cost $100 and ten tickets will cost $200.
  • Example 2: You've set the ticket price to $10 but want to make your event affordable for families of four or more, if you enter 10 "For every X tickets" and $35 for the max price then families of up to 10 people will pay a maximum of $35 to attend the event.

Have more questions? Submit a request