Manage ticketing for your events, both large and small. UCare processes payments and helps you keep in contact with event attendees via SMS or email. You can add an event list and booking forms to your website; this makes it simple to publish new events just by adding the event to UCare. UCare even lets you use any smartphone to scan tickets, check in kids and attendees, and track attendance.
The sold progress bar displays the number of tickets sold and the total amount charged. Likewise, the refunded progress bar shows how many tickets are refunded and the total amount refunded. The last progress bar, “Checked in,” displays the total number of people checked in by having their tickets scanned. Learn more about checking-in attendees.
Tip: When tickets are free, people often don’t turn up for events making it hard to manage seating levels. A simple answer to this problem is to charge a small amount for tickets and then refund the tickets at the end of the night. You may even suggest to attendees on the night that not refunding their tickets is an easy way to support the event. The refund progress bar makes it easy to track the number of tickets refunded.
Tip: Hovering or tapping the photo will display options to change, edit or delete the photo, and on tablets and phones, you can change the photo using the camera.
Note: Refunded bookings are still counted in the total number of bookings. Delete the bookings to remove them from the booking totals.
The top right commands include the following options depending on your access level. These options may be displayed under the ... options button if you are using a device with a small screen:
- Send SMS message
- New email message
- Share the event booking form
- Duplicate event
- Edit event
- Add tasks
For people to book tickets to an event, the event needs to have one or more ticket types. You can add ticket types by tapping the “New ticket type” button on the Ticket types tab. The Ticket types tab also shows the number of tickets allocated for each ticket type.
Use event meetings to check people in and keep track of adults’ or even children’s attendance at your event.
UCare creates a meeting when creating an event. You may want to create additional event meetings to track attendance if you have a multi-day event or different classes.
The report tab gives you the ability to create reports for different needs. The current event reports are:
- Sales chart
- View notes
- Export payments
- Export attendees
- Export addresses - create directory
- Export attendance
- Export meeting stats
Note: To create a report that finds specific people, please look at the search groups help topic.
The print tab is where you’ll find options to print the event attendees, and you can either print to a PDF or a DYMO LabelWriter. The following print options are available:
Address labels - Avery Labels - Create address labels PDF for printing on Avery labels
Address labels - DYMO LabelWriter - Print address labels to a DYMO LabelWriter
Name tag labels - Avery Labels - Create name tags PDF for printing on Avery labels
Name tag labels - DYMO LabelWriter - Print name tags to a DYMO LabelWriter
Check-in labels - Avery Labels - Create check-in name tags and security tickets PDF for printing on Avery labels
Check-in labels - DYMO LabelWriter - Print check-in name tags and security tickets to a DYMO LabelWriter
The following Avery label sizes are available:
Avery Labels L7159 - 3 x 8
Avery Labels L7160 - 3 x 7
Avery Labels L7169 - 2 x 4
Avery Labels L7173 - 2 x 5
Avery US Labels L5363 - 3 x 8
Avery US Labels L5360 - 3 x 7
Avery US Labels L5163 - 2 x 5
Tip: You can use Name tag labels - Avery Labels with the Avery 2 x 5 size to create name tags inside lanyards. The name tag can include a barcode to make it quick and easy to look up the attendee in UCare if they want to make a purchase or re-register. Selecting Print a border around labels will add a border you can use as crop marks.
Tip: If you have recorded allergies and want that info printed on labels, ensure the “Print check-in info” option is selected.
If you are an admin, the history tab displays all the people that have viewed this event and all the changes made. For non-admins, the history tab show’s all your updates to the event.